Frequently asked questions (FAQ)

What types of services do you offer?

We offer individual, couples and group therapy consultations, psychological assessments. Consultations can be carried out in psychotherapy, psychological support & psychological education.

How can I book an appointment?

You can book an appointment online on our appointment request page or by phone at (514) 727-7727.

What types of therapies do you offer?

We offer a diversity of therapeutic approaches, including cognitive-behavioral therapy (CBT), psychodynamic therapy, the humanistic approach, EMDR, systemic therapy and mindfulness.

How many sessions are typically needed?

The number of sessions varies according to individual needs. Some people may benefit from just a few sessions, while others may require long-term follow-up.

How can we pay for our sessions?

Payment must be made by Interac transfer to the following address:reseaupsymontreal@gmail.com.

Please include your full name, the appointment date, and your therapist’s initials in the transfer message.

A receipt for insurance purposes will be sent to you within 48 business hours.

Instead of referring me to a psychologist, the care manager instead offers me the services of another mental health professional (social worker, psychoeducator or guidance counselor). For what reason?

The choice of professional depends on thenature of the problem and available expertisein our team. The choice can also be influenced by practical aspects, such asface-to-face availability near the person or the possibility of obtaining evening appointments, which are sometimes more limited.

Questions about costs and insurance

What are the prices for consultations?

Our fees range from $130 to $240, depending on the service, the therapist, and the length of the session. For more details, see our Services page.

Please note that an additional fee of $25 applies during the first session for opening the file.

Will my sessions be reimbursed by my insurance?

We recommend that you check with your insurer to find out your coverage and the conditions of your reimbursement.

What is your cancellation policy?

In the event of cancellation with less than 48 hours notice, fees corresponding to between 50% and 100% of the cost of the session may apply.

We invite you to check the specific cancellation policy with the therapist assigned to you.

What payment methods do you accept?

Please note that only Interac e-Transfer payments are accepted.

We do not accept payment by credit card, cheque, or cash.